great stay but unexpected deposit

The location was perfect for walking to all the attractions I wanted to see. The staff provided great dining and activity recommendations that enhanced my trip experience.

I did not like that I had to leave a $100 a night deposit on hold on my credit card.

Great 24-hour reception and comfy room, but laundry facilities were out of order.

The location was perfect, just blocks from the lake and Michigan Avenue! My kids loved strolling to Navy Pier along the shore. We felt right at home.

Felt looked after, no complaints whatsoever.

the breakfast was so nice! they had everything from eggs to fresh fruit and good coffee. i loved how spacious the room was, perfect for chillin after long days. also, the location is just perfect! tons of restaurants nearby and only a short walk to public transport. staff were super friendly and helpful!

the drainage in the bathtub was really slow and took forever. also, the hot water in the sink took way too long to get hot, kinda annoying.

We really enjoyed our stay here for a week! The room was spacious with a fully equipped kitchen, making it easy to prepare meals and have a great time. The only downside was the parking fee, which felt a bit high, but the vibe of the place made it worth it overall! 😊

I really appreciated the lovely tea and coffee available all the time, and the valet service was such a convenience. The equipped room was comfortable and made our stay cozy. I'd definitely stay here again.

Spacious and comfortable two-bedroom suite offered an ideal stay for my family. The location right off the Magnificent Mile made it easy to explore the city. Housekeeping, however, fell short of expectations, dampening an otherwise pleasant experience. Staff friendliness contributed positively, but inconsistencies with service during busy times were noticeable.

A Family-Friendly Haven Near Chicago's Highlights

Our stay was fantastic! The spacious two-bedroom suite allowed the kids to play while we relaxed. The complimentary breakfast made mornings easy, featuring tasty options. Don't miss out on the local grocery stores nearby for meal prep.

The location was perfect—just a block from Michigan Avenue! They had a nice spread for breakfast, but I wish there were more gluten-free options. Still, an enjoyable experience! 😊

I stayed in a spacious one bedroom suite that had a large kitchen. The location was perfect, close to shopping and attractions. The staff was friendly and helpful during my visit. Breakfast had good options. Overall, it was a comfortable experience.

This place suits me perfectly with great wi-fi, laundry facilities, and 24-hour reception. The staff helped me with directions on my first stay, which I’ll always remember. I’m coming back for Easter!

I appreciated the spacious layout of the one bedroom suite, making it easy to navigate. The location was ideal, being close to shopping and dining, which were accessible even for a senior like me. The breakfast options were satisfying as well.

Wish the breakfast had gluten-free options.

The location was ideal, just a short walk from the waterfront and shopping on the Magnificent Mile. The spacious suite had a well-equipped kitchen which was perfect for my work needs. The staff was friendly, providing efficient assistance when I needed help with directions and resources for my meetings.

Some furniture showed signs of wear and the breakfast options were limited.

Had a fantastic getaway with my friends! The location was perfect. we were close to the waterfront and popular shopping spots. The room was spacious and the staff was super friendly. The breakfast was definitely above average, with plenty of choices including fresh fruit and scrambled eggs. A great spot to stay if you're planning to explore the city.

The location of the hotel was fantastic, allowing easy access to popular attractions like the Millennium Park and the Chicago Water Tower. The room was spacious and comfortable, providing a pleasant area to unwind after exploring the city. However, the breakfast options could definitely use more gluten-free choices to accommodate various dietary preferences.